
Price: $158.44 - $63.94
(as of Dec 22, 2025 03:03:17 UTC – Details)

* As one of the most trusted resources for learning about quality control principles and techniques, this readable and not-too technical treatment makes for a classic must-have
* Comprehensive coverage of all areas contributing to quality including understanding customer needs, product development, supplier relations, marketing, and more
* Includes the six sigma strategy for quality improvement
Publisher : McGraw-Hill Science/Engineering/Math
Publication date : November 2, 2000
Edition : 4th
Language : English
Print length : 752 pages
ISBN-10 : 0070393680
ISBN-13 : 978-0070393684
Item Weight : 2.79 pounds
Dimensions : 7.3 x 1.29 x 9.4 inches
Best Sellers Rank: #1,072,871 in Books (See Top 100 in Books) #106 in Industrial Engineering (Books) #117 in Business Operations Research (Books) #128 in Total Quality Management (Books)
Customer Reviews: 4.6 4.6 out of 5 stars (11) var dpAcrHasRegisteredArcLinkClickAction; P.when(‘A’, ‘ready’).execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( ‘acrLink-click-metrics’, ‘click’, { “allowLinkDefault”: true }, function (event) { if (window.ue) { ue.count(“acrLinkClickCount”, (ue.count(“acrLinkClickCount”) || 0) + 1); } } ); } }); P.when(‘A’, ‘cf’).execute(function(A) { A.declarative(‘acrStarsLink-click-metrics’, ‘click’, { “allowLinkDefault” : true }, function(event){ if(window.ue) { ue.count(“acrStarsLinkWithPopoverClickCount”, (ue.count(“acrStarsLinkWithPopoverClickCount”) || 0) + 1); } }); });





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